Privacy Policy
Last updated: 27 October 2026
BW Building Contractors (“we”, “us” or “our”) is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, store and protect your personal information when you use our website and services.
1. Information We Collect
We may collect the following information when you submit an enquiry through our website or contact us directly:
- Your full name
- Phone number
- Email address
- Postcode and address details
- Details about the building work you are enquiring about
- Any other information you choose to provide
2. How We Use Your Information
We use your personal information to:
- Respond to your enquiry and provide a quote or estimate
- Arrange site visits and consultations
- Communicate with you about our services
- Improve our website and customer experience
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your personal data on the basis of your consent (when you submit an enquiry) and our legitimate interests in providing building services to you. We only use your information for the purposes set out in this policy.
4. How We Store Your Information
Your information is stored securely using trusted third-party services and our internal CRM systems. We retain your data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
5. Sharing Your Information
We do not sell your personal information. We may share your data with trusted partners or subcontractors who help us deliver our services, such as surveyors, architects or tradespeople. All third parties are required to keep your information confidential and use it only for the agreed purpose.
6. Your Rights
Under UK data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain types of processing
- Withdraw your consent at any time
To exercise any of these rights, please contact us using the details below.
7. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyse website traffic. You can manage cookie preferences through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this privacy policy or how we handle your personal information, please contact us at Office@bwbuildingcontractors.co.uk.